What to do if you receive a bill

There are a number of scenarios where bills are sent to our customers rather than us, don't worry! We simply ask that you upload an image of the bill into your online account using the below link. Our team will then look into this, normally within three working days, before providing you with an update as to what action has been taken to resolve any action required on the bill.

https://accounts.billingbetter.co.uk/account/postal-bills